Aeternaink Privacy & Data Protection Statement

Aeternaink values your trust. As a brand dedicated to handcrafted wooden carved lamps, we are committed to protecting the privacy and security of the personal information you share with us. This statement explains what data we collect, how we use and protect it, and your rights regarding that information.

1. Types of Data We Collect

We collect information you provide directly (such as name, email address, shipping address, phone number, and payment details when you place an order) and information collected automatically (such as device information, IP address, browsing behavior on our site, and cookies).

2. How We Use Your Data

We use your information to process orders, communicate about your purchases and account, provide customer support, improve our products and website, personalize your experience, and send you marketing messages when you consent. We may also use data for fraud prevention and legal compliance.

3. Data Storage & Security Measures

Aeternaink implements reasonable technical and organizational safeguards to protect data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transmission of payment information, access controls, secure servers, and regular security reviews.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site usage, and support features such as shopping carts. You can manage cookie preferences through your browser settings, though some site functions may be affected.

5. Sharing Data with Third Parties

We may share necessary data with trusted service providers (payment processors, shipping carriers, analytics providers) to fulfill orders and maintain our services. We require these partners to protect your information and use it only for permitted purposes. We will not sell your personal data.

6. International Transfers

If your data is transferred or accessed outside your country, we take steps to ensure appropriate protections are in place, such as standard contractual clauses or other legally recognized safeguards.

7. Your Rights

You have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data, and the right to object to certain uses. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the data.

9. Children’s Privacy

Aeternaink does not knowingly collect personal information from children under the age of 13 (or the applicable minimum age in your region) without parental consent. If we learn that we have collected such data, we will take steps to delete it promptly.

10. Changes to This Statement

We may update this privacy statement from time to time. Material changes will be posted on our website with the effective date. Continued use of our services after changes indicates your acceptance of the updated terms.

11. Contact Us

If you have questions or wish to exercise your rights, please contact Aeternaink at privacy@aeternaink.com.

Thank you for trusting Aeternaink to protect your personal information.